XFRACAS: Web-Based Failure Reporting Software (FRACAS System)

The only truly web-based, user-configurable, enterprise-wide FRACAS in a boxTM

ReliaSoft’s XFRACAS is a highly configurable, web-based, closed-loop, enterprise-wide Incident/Failure/Data Reporting, Analysis and Corrective Action System (FRACAS / DRACAS / DCACAS / CAPA) and much, much more!

XFRACAS facilitates incident reporting, failure analysis, part tracking, root cause analysis, team-based problem solving, actions management and other related activities. The system simultaneously supports the acquisition, management and analysis of product reliability, quality, safety and risk management data from multiple locations and/or user groups.

Extensive built-in configuration capabilities provide the flexibility you need to customize the system to meet your organization’s particular needs — no custom programming required!

Ready to learn more?

Software Features

Whether you have 15 users or 15,000 users, XFRACAS is configurable, flexible and scalable to fit your organization’s particular processes and to grow with your needs. The system’s web-based user interface allows for easy access, collaboration and deployment throughout multiple sites, suppliers and dealers. Flexible configuration utilities and administrative permissions give you complete control over how data is captured in user interfaces and which parts of the system each user can access.

Available Training

ReliaSoft offers a two-day training course that introduces the fundamentals of Incident/Failure/Data Reporting, Analysis and Corrective Action Systems (FRACAS / DRACAS / DCACAS) with an emphasis on the configuration and use of ReliaSoft’s XFRACAS software for incident reporting, failure analysis, problem resolution and other related analyses.

Go-Live/Implementation Service

With the optional Go-Live/Implementation Service, one of ReliaSoft’s XFRACAS experts will visit your site to help your team take full advantage of the system features and assist you in configuring the system to fit your individual needs.

Applications and Benefits

Some of the potential applications and benefits of performing FRACAS / DRACAS / DCACAS / CAPA and related activities with ReliaSoft’s XFRACAS software include the ability to:

  • Address data capture and management deficiencies to provide timely and accurate product reliability, quality and safety data.
  • Streamline incident reporting and problem resolution activities.
  • Provide a closed-loop system for managing corrective actions.
  • Contribute to design improvements, faster product release, better service and enhanced customer satisfaction.
  • Generate financial rewards through better product designs, enhanced control of product warranties and more efficient customer support.

Software Capability Highlights

  • FRACAS Process Management
  • Safety Process Management
  • Non-conformance Process Management
  • CAPA Process Management
  • Risk Reduction Management
  • Risk Assessment Process
  • Process Control System
  • Incident Reporting System
  • Corrective Action System
  • Quality Management
  • Reliability Management

  • ISO 9000 Compliance
  • COPQ Improvement
  • RMAs
  • Field Failures
  • Service & Support History
  • Customer Complaints
  • Safety Incidents
  • Software Defects
  • Manufacturing Defects
  • Testing Issues
  • Quality (e.g., Customer, Internal, Supplier)
  • Analytics (e.g., Warranty, Reliability)

  • 8D
  • DMAIC
  • Six Sigma/DFSS Approaches
  • User-defined (4-8 Steps)

  • System Tree (BOM Hierarchy)
    • Unlimited Tiers/Indenture Levels
    • Serialized Systems
    • Non-serialized Systems
  • Processes
    • Unlimited Tiers/Indenture Levels

  • Operational Availability
  • System Downtime
  • MTBF
  • Criticality Fields
  • Root Cause/Failure Analysis

  • Complete System and Warranty Details
  • Customer Contact Details
  • Complete Incident History with Part Repairs and Replacements

  • Role-based Workflow
  • Progress and Completion Tracking
    • Reports
    • Alerts via Portal and/or E-mail

  • Easily substitute existing terminology with your own
  • Add data fields for gathering custom data
  • Define drop-down selection lists for fields
  • Create groups to assign user permissions
  • Personalize user portals

  • Extensive reporting capabilities through GUI – no requiring programming knowledge required
  • Custom SQL report interface provides experienced SQL users with maximum flexibility

  • HTML or XSLT
  • Text reports in *.xls, *.xlsx, *.pdf, *.rtf and *.csv formats
  • Charts in *.pdf, *.xls, *.xlsx, *.rtf, *.mht, *.png, *.jpg, *.bmp, *.tiff and *.gif formats

  • Microsoft Excel®
  • Microsoft Access®
  • Text
  • XML
  • Oracle®
  • SQL Server®
  • Any database with an OLE DB connection

  • Use Weibull++, ALTA or RGA to extract and analyze FRACAS data
  • Share system configuration and failure mode/cause data between XFRACAS and Xfmea/RCM++

  • Microsoft SQL Server®
  • Oracle®

All-inclusive enterprise system; purchase of additional modules not required!

  • Administration
  • Workflow Definition
  • Alerts via Portal and/or E-mail

Latest Release
10.1.3 ♦ 21-Oct-2016 | Update 

Purchase Options
Multiple user license packages are available. Please contact ReliaSoft for more details.

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Architecture: XFRACAS is a
web-based software system that can be implemented with a SQL Server or ORACLE database.

Interface Languages: English, French, German, Portuguese, Spanish, Simplified Chinese

Integration: The Synthesis Platformis built in to Weibull++, ALTA,DOE++, RGA, BlockSim, RENO,Lambda Predict, Xfmea, RCM++,RBI, MPC and XFRACAS.

Training:G475 or Go-Live/Implementation Service

Why Upgrade?New in Version 10

Pubs and Videos:

Why Upgrade to Version 10?

  • Easier to reassign responsibility for incidents, actions, etc.
  • Customize task order in personalized portals
  • Find and reuse existing text
  • Customized print previews for report output
  • Better integration with Active Directory®
  • More flexibility for import scheduling
  • New methods in the Synthesis API
  • View XFRACAS data in the Synthesis desktop applications and Enterprise Portal
  • Option to analyze subsystem data in RGA
  • Option to use the same item categories as Synthesis desktop applications